The eHealth Support Officer Program (eHSOP) commenced in 2009–10 in order to assist the Division Network to deliver programs to general practices that are supported by best practice information management practices.
In 2010–11, the eHealth Support Officer Program aims to support the eHealth agenda nationally by undertaking activities to promote the ‘Change and Adoption’ work stream described in the National E-Health Strategy (2008).
This Program aims to provide support and education to Division/General Practice Networks to allow them to support the primary health care sector to adopt and continue to use eHealth systems and services as they become available.
Nationally, eHealth Support Officers are located in each State Based Organisation (SBO) to promote change and adoption by providing appropriate resources and increasing knowledge and understanding of the eHealth environment among Divisions/General Practice Networks and primary care.
The eHSOP within the ACT SBO supports the ACT Division of General Practice plus six Divisions within the South East NSW catchment area.

Aims

  • improve capacity in the primary care sector to use and adopt available eHealth systems and services in accordance with the National E-Health Strategy
  • improve communication between healthcare providers and service delivery facilities
  • increase eHealth literacy and information management capacity across the Network through the provision of education to general practice network staff
  • increase the integration of information management, eHealth and data governance principles into the delivery of core general practice network services and programs
  • promote the benefits of eHealth through the continual identification and dissemination of information, resources, and lessons learned
  • provide reliable and nationally consistent data on the capacity and use of eHealth systems and services via engagement with general practice networks
  • state-level advocacy and facilitation of communication between key stakeholders
  • improve the consistency of eHealth messages delivered through the Network nationally
  • improve the quality and management of data nation-wide by developing and maintaining a national methodology and framework.

Funding

Australian Government Department of Health and Ageing

Who can help

Program Officers—Marylin Wood & Dee Penna
Ph: 02 6287 8099
Fax: 02 6287 8055

Last update 13 July 2010

 

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